Privacy Policy

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This policy sets the rules for using your website and protects your business.

Terms of Service for cacaobeans.store

Welcome to cacaobeans.store (the "Site"). These Terms of Service ("Terms") govern your access to and use of the Site and all content, products, and services offered on or through the Site.

1. Acceptance of TermsBy accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

2. User AccountsYou may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Intellectual PropertyAll content on the Site, including text, graphics, logos, images, and product descriptions, is the property of Bonao Cacao International LLC. and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

4. Product Information We strive to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

5. Limitation of LiabilityTo the fullest extent permitted by law, Bonao Cacao International LLC. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or our products.

6. Governing LawThese Terms shall be governed by the laws of Tecas, USA.

This is a legally required document that informs users how their data is collected and used.

Privacy Policy for cacaobeans.store

Your privacy is important to us. This Privacy Policy explains how Bonao Cacao International LLC. ("we," "us," or "our") collects, uses, and protects your personal information when you visit and make a purchase from cacaobeans.store.

1. Information We CollectWhen you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, and time zone. When you make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your InformationWe use the information we collect to:

• Fulfill your orders and process payments.
• Communicate with you about your order.
• Improve and optimize our Site.
• Send you marketing and promotional communications (if you have opted in).

3. Sharing Your InformationWe share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: [Insert Shopify Privacy Policy Link]. We may also share your information to comply with applicable laws and regulations.

4. Your RightsIf you are a resident of the European Union, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

5. Contact UsFor more information about our privacy practices, or if you have questions, please contact us by email at jorge@cacaonibs.store.

This policy manages customer expectations regarding shipping.

Shipping Policy for cacaobeans.store

1. Processing TimeAll orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout.

• USPS
• Standard shipping typically takes 3-7 business days

3. International ShippingWe offer international shipping to Canada. Please be aware that your order may be subject to import duties and taxes, which are the responsibility of the customer.

4. How do I check the status of my order?When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [48 hours] for the tracking information to become available.

A clear policy on returns builds trust and reduces customer service inquiries.

Returns & Refunds Policy for cacaobeans.store

We want you to be completely satisfied with your purchase. However, due to the nature of our food products, we can only accept returns under specific conditions.

1. Damaged or Defective ProductsIf your order arrives damaged or defective, please contact us within [7 days] of receiving your order at jorge@cacaobeans.store with your order number and a photo of the item's condition. We will be happy to offer a full refund or a replacement.

2. Non-Returnable ItemsFor health and safety reasons, we do not accept returns or offer refunds for products that have been opened or consumed.

3. RefundsIf a refund is approved, it will be processed within [10 business days] to your original payment method.

4. Contact UsIf you have any questions about our return policy, please contact us at jorge@cacaobeans.store.

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